Frequently Asked Questions
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What materials do I need to start card‑making?
For most beginner courses: a scoring tool, craft knife, metal ruler, cutting mat, archival glue, and a small set of card stocks (vellum, linen, and cotton). Each course includes an itemized list and substitutions.
How long do I have access to on‑demand classes?
On‑demand lessons come with lifetime access tied to your account, including future minor updates to the same course edition.
Are live sessions recorded?
Yes. Live classes are recorded and posted within 48 hours. Hybrid formats include both live time and polished on‑demand segments.
Do you offer refunds?
We offer a 14‑day refund on on‑demand courses if less than 25% is completed. For live classes, cancellations are accepted up to 72 hours before the first session.
Can beginners join advanced workshops?
Advanced workshops assume comfort with scoring, trimming, and registration. We recommend completing at least one beginner and one intermediate course before enrolling.
Do you provide closed captions?
Yes. All on‑demand videos include English captions. Live sessions include live captions where platform support is available.
Are there group or company packages?
We host private cohorts and team offsites. Contact us with your group size, skill levels, and goals to receive a tailored plan.
What tools do you recommend for letterpress at home?
For home setups: hand press or small lever press, photopolymer plates, low‑tack adhesive, and cotton stock (300–600 gsm). We teach low‑impression “kiss” techniques to protect your tools.
How do you handle updates to courses?
We issue minor revisions regularly and notify enrolled students. Major edition updates may be released as new courses with alumni discounts.